FAQ
How often do you ship?
At minimum we ship twice weekly, on Mondays and Thursdays. During busy periods we ship every day.
Are your products gluten-free?
There are no gluten products in the products, but the facility they are produced in uses gluten in other products. So if you have an intolerance you should be fine, but trust your own judgement. If you are a strict celiac be aware other products with gluten are made in the same facility.
Can I sell your products in my store, or use them in my restaurant?
Absolutely! Email me at hello@troubleandspice.com to chat about it,
How hot are your products?
Level 1 - Gentle Warmth 🌶️
Turkish Çıtır Biber, Thai Yum Phrik, Pizza Bomb, Curry Bomb, Crunchy Spice Caramel
Flavour-forward with just a whisper of heat. These focus on incredible taste and texture - the warmth is there but never overwhelming. Perfect for adults who want complex flavors without the burn.
Level 2 - Building Heat 🌶️🌶️
Chinese Crunchy Spice
Noticeable warmth that develops as you eat. The heat is confident but balanced, letting you taste every layer of flavor and crunch.
Level 3 - Smoky Kick 🌶️🌶️🌶️
Smoking Señorita
Our boldest savory option with assertive heat and smoky complexity. The warmth is immediate and lasting - for adults who want a proper kick.
Level 4 - Sweet Fire 🌶️🌶️🌶️🌶️
Agave (Habanero-based)
Our spiciest blend uses habanero peppers, but the heat is beautifully balanced by sweetness and spices. Serious warmth that never overwhelms - though pair with hot sauce if you want brain-scorching heat!